Shipping & Store Policies

 

PROCESSING TIME:

Usually 3- 5 business days. On rare occasions, up to 7 business days during Holiday periods and Sales.

 

UK POSTAGE

Standard Postage is sent using Royal Mail 2nd Class

Free Postage is offered on orders over £50 GBP 

Upgraded Next Day Delivery is sent using EVRI for £3.70 GBP

 

US POSTAGE

Orders over $50 USD receive FREE SHIPPING

Orders are dispatched using USPS and delivery time frames are around 6-10 working days.

US Express Shipping: 3-4 days

 

INTERNATIONAL SHIPPING

We currently ship to the following countries:

United Kingdom, USA, Switzerland, Japan, Norway, New Zealand, Australia, Canada & Singapore.
We are hoping to offer more options in the near future. Please contact me if you would like us to see if your country is an option to send to.
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Shipping Times: Typical delivery times are around 6-14 working days

 

 EU CUSTOMERS

Please visit our Etys store for all EU orders as import taxes and customs are automatically handled through the platform and allows for a seemless delivery.

 

CUSTOMS & IMPORT TAX

All Customs and Import taxes are the sole responsibility of the customer. Please check local tarrifs for expected charges. Orders are sent Delivery Duty Unpaid (DDU)

Undelivered orders due to refusal to pay customs and import charges will not be refunded and charges for resending are the responsibility of the customer.

 

RETURNS/ CANCELLATIONS

If an order arrives damaged please get in contact with us.

We do not accept returns, exchanges or cancellations for any orders placed. Please get in touch if you have an issue with your order.